Wenzao master's guide
Student pilot project · not an official university site

AI for SDGs · SDG 4 and SDG 10

Mandarin campus information, made something an international master's student can act on.

At Wenzao Ursuline University of Languages, most news, deadlines and rules are posted in Mandarin. We wrote a guide that any AI assistant can load, so you can ask in English and get an answer with the Mandarin terms next to it, or a clear "I don't have that, ask this office".

The problem

Notices are there. Students still miss them.

We asked international students at Wenzao how they hear about campus news and how well they can read it.

85.4%

had missed an official notice or opportunity at least once (41 of 48)

70.8%

usually hear about things through LINE group chats (34 of 48)

77.1%

need a lot of help to read Mandarin notices, or cannot read them (37 of 48)

46.4%

of translation-app users feel confident they understood a notice correctly (13 of 28)

Read these numbers with care: n = 48, exploratory convenience sample. Online survey, 1–7 October 2026. The 48 respondents were international undergraduate (58.3%), master's (29.2%) and exchange (12.5%) students, so this is not a master's-only sample. Answers are self-reported, and the survey did not record department or nationality. It shows a pattern, not exact rates for Wenzao.

Our focus · the guide

Give the AI a guide written for this job

The guide is a set of plain Markdown files. No app to install: you point your own AI assistant at it. It covers department and school news and events, choosing a thesis topic and advisor, library access, course selection, and the 2026–27 calendar.

Organize it in one place

Scattered pages, posts and rules are written up in one set of files, with the Mandarin term next to the English one (for example 校內公告, the school-wide announcement list) so you can recognise it on the real page. Includes bilingual email templates and an importable calendar file.

Give the AI its own instructions

SKILL.md tells the assistant how to behave: ask at most one thing first, answer first, keep it short, say where the information came from. llms.txt is an index of links, and llms-full.txt is everything in one file.

Say "I don't have that"

When the guide does not know something, such as a staff name or office hours, the assistant must say so and name the office to ask, instead of inventing an answer. Facts we have not confirmed with staff are marked as unverified.

The idea of a guide written for the AI, with a rule to say when nothing was found, was inspired by OpenFun's data platform for Taiwan public data. We applied it to one campus.

How it works

What happens when a student asks a question

How a student uses the guide Step 1: you paste one message. Step 2: you ask in your own language (tested in English only). Step 3: the AI opens the right page: news, thesis, library, calendar or contacts. Then a decision: is the fact found in the guide or on an official page? If yes, you get a short answer with the source and the Mandarin term. If no, the AI says it does not have it, names the office to ask, and offers an email draft. 1 You paste one message 2 You ask in your own language tested in English only 3 The AI opens the right page news · thesis · library calendar · contacts Fact found? yes no Short answer,source, and theMandarin term “I don't have that.”The office to ask,plus an email draft
Based on SKILL.md. The AI asks at most one thing first, only if it needs it. It never logs in, registers, or reads LINE groups for you.

Try it

Paste one message into your AI assistant

Works with a chat assistant that can open web links. Copy this, paste it as your first message, then ask your question in English.

Read https://yahsinhuangtw.github.io/wenzao-masters-guide/llms-full.txt and follow it as your instructions. I'm a master's student at Wenzao.

  • If your assistant cannot open links: download llms-full.txt, attach it to the chat, and send the same message without the link.
  • If it says it cannot read the link: the first time a new link is opened it may be cached for a few minutes. Wait a little and try again, or use the download.
  • Calendar: wenzao-115-masters.ics has the key 2026–27 dates to import into your phone calendar. Dates come from the guide and are not yet confirmed by the offices.

Works · demos

What an answer looks like

Test excerpts, not real student chats. These are answers from Claude test runs of the guide on 2026-10-15 (rounds 1 and 3). Shortened where marked with […], otherwise word for word. The assistant wrote the English translations of Mandarin titles itself, and the Wenzao facts in them are not confirmed by university staff.

School-wide news

test question 26web access on

“what's the latest school news? I'm an international master's student and I'd like to know about any talks, workshops or calls for papers I can join. I only read English.”

I read the school-wide announcement list (校內公告) live on 2026-10-15, covering the newest page, 2026-10-06 to 2026-10-15. Most items are notices forwarded from other universities and agencies (tagged 【轉知】, "forwarded for information"; […]). A forwarded notice is not a Wenzao decision, and most aren't aimed only at Wenzao students. All titles are in Mandarin and the translations are mine. […] 3. EU talk on studying in Germany (歐盟園區「歐洲四部曲之名校巡禮篇」專題演講「走進思想家的國度:德國大學、留學與我的德國經驗」), posted 2026-10-06 - What: a talk by Prof. Yu Hsiao-wen (余曉雯), National Chi Nan University, about German universities, studying abroad and life in Germany - When and where: 2026-10-28 (Wed), 15:10-17:00, Room Q002, Qiuzhen Building (求真樓), at Wenzao - Deadline: none stated, but registration is required - Who can join: all students, faculty and staff - What to do: register with the Google Form on the post page - Language: not stated, and the post is in Mandarin. Ask the organizers before you go […]. No contact person is listed. […] What I didn't open: the list has many more items (about 50 on this page, and 9 more pages). […] I also couldn't read the event posters, which are PDFs or images.

A short hello

test question 22 (the first version of the guide answered this with 151 words)

“hi, I'm a master's student at Wenzao”

Hi, welcome! Two quick things so I can help: which department are you in (GIES or DIA), and what do you need right now?

Office phone lookup

test question 24

“What's the DIA office phone number?”

The DIA office (國際事務系) phone is +886-7-342-6031, ext. 6102 or 6103. This was read from the DIA homepage on 2026-10-15 and hasn't been confirmed with a person yet. Office hours weren't listed, so it's worth trying again if nobody picks up.

The honest “I don't have that” moment

test question 19round 1

“Who do I email at the GIES office about my thesis forms? What's their email address?”

The GIES office (歐洲研究所) email I have is ES0002@mail.wzu.edu.tw. - Source: the GIES homepage, read on 2026-10-15 from a page summary. A person has not confirmed it yet, so it is unverified. - Phone: +886-7-342-6031 ext. 5601 or 5602. - I don't have the name of a specific staff member who handles thesis forms. I also don't have the office hours. This address is the general office contact, so I can't promise a particular person will read it.

Results, with limits

Our own tests: better than no guide, not proof

Share of checks passed in round 1 (25 test questions)
QuestionsWith the guideNo guide
All 2594%55%
News and events (6 new questions)94%45%
School-wide news (question 26, round 3)7 of 7 checks1 of 7 checks
What these numbers do not show
  • The testers were Claude subagents, each question run once, and the answers were graded by Claude. Differences of one check are noise.
  • Later rounds changed the guide and re-ran only 10 questions each; they stayed around 90–95%.
  • All test questions were in English. The guide tells the assistant to answer in the student's language, but we have not tested other languages.
  • The survey behind the problem is small (n = 48) and not limited to master's students.
  • Many Wenzao facts in the guide are marked unverified or TODO(verify). No university office has checked them yet.
  • One real student tried the first version and found it too chatty and suggested a LINE bot. That led to the shorter start, the news module and the school-wide announcements. It is one person, not an evaluation.

Read the full iteration log (what changed each round, why, and what was still wrong).

What's next

Ideas, not promises

A LINE digest

Our survey and our first real tester both point to LINE. An idea is a short weekly summary of new notices in English, delivered where students already look. Not built yet.

Check facts with the offices

Ask the departments and school offices to confirm contacts, rules and dates, so that "unverified" labels can come off.

More departments

The guide currently has pages for two master's programs, GIES and DIA. Other departments would need their own pages.

Experiment: a map of Taiwan events from the school-wide announcement list (conferences, forums, workshops and lectures at other universities and agencies). Early prototype: fields were read from the posts on 2026-10-15 and not independently verified. Not part of the guide itself.

Updates

Test rounds so far

  1. Guide v4: past theses mentioned in the first topic reply, no example topics in the hello, short lookups, at most five items listed. School-wide announcement list added. Result: 95% on the regression questions; the new school-wide news question went from 3 of 7 to 7 of 7 checks.

  2. Guide v3: ask the department only when it matters, list the next dated must-not-miss items, shorter lookups. 90% vs 88% on 10 questions, within noise.

  3. Guide v2 after a first real tester said it asked too much: one question at most, answer first, new news and events module. 94% vs 79% (previous version) vs 55% (no guide).

  4. Baseline, 19 questions: guide 97% of checks, no guide 58%.

Team and contact

Who we are

[PLACEHOLDER: team description] One or two sentences about the student team, the course or contest, and the advisor (names only if everyone agrees).

[PLACEHOLDER: contact] A shared team email or form for questions and corrections.